Terms of service

Terms of Service page describes the rules and guidelines for using a website or an application. It outlines the legal responsibilities of the user and the owner of the website or application.

Title

Last updated: January 2025

Introduction

1. Overview

 

2. Eligibility

 

3. Product Information

 

4. Orders and Payment

 

5. Shipping and Delivery

 

6. Intellectual Property

 

7. User Responsibilities

 

8. Limitation of Liability

 

9. Indemnification

 

10. Modifications to the Terms

 

11. Termination

 

12. Governing Law

 

13. Contact Information

Introduction

Welcome to Shilpa’s. By accessing or using our website https://shilpas.co.in (the "Site") or making a purchase from us, you agree to abide by these Terms of Service (the "Terms"). Please read them carefully. If you do not agree to these terms, you should not use our site or services.

1. Overview

The Site is operated by Shilpa’s. Throughout the Site, the terms "we," "us," and "our" refer to Shilpa’s. These Terms apply to all visitors, customers, and users of the Site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

To use our Site, you must:

  • Be at least 18 years old or have permission from a parent/guardian.
  • Use the Site for lawful purposes only.

3. Product Information

We strive to ensure the accuracy of product descriptions, images, pricing, and availability on the Site. However, we do not guarantee that all information is error-free, complete, or current.

  • Colors and Images: Product colors may vary slightly due to screen differences.
  • Pricing Errors: In case of pricing errors, we reserve the right to cancel orders and provide a refund.

4. Orders and Payment

  • Order Acceptance: We reserve the right to accept or reject any order for any reason, including stock limitations or errors in product or pricing information.
  • Payment: Payments must be made using the payment methods provided at checkout. Orders will only be processed after successful payment confirmation.
  • Cancellations: Orders cannot be canceled after they have been approved or dispatched. See our Refund & Returns Policy for more details.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping fees, delivery timelines, and restrictions.

6. Intellectual Property

All content on the Site, including text, images, graphics, logos, and software, is the property of Shilpa’s or its licensors and is protected by copyright and trademark laws.

  • You may not copy, distribute, reproduce, or exploit any content from the Site without prior written permission.

7. User Responsibilities

By using the Site, you agree not to:

  • Engage in fraudulent, abusive, or unlawful activity.
  • Use the Site to transmit viruses, malware, or harmful code.
  • Attempt to gain unauthorized access to the Site’s systems or data.

8. Limitation of Liability

We are not liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from your use of the Site.
  • Delays, interruptions, or data loss caused by third-party services or technical issues.

9. Indemnification

You agree to indemnify and hold Shilpa’s, its employees, affiliates, and agents harmless from any claims, liabilities, damages, and expenses arising from:

  • Your use of the Site or services.
  • Your breach of these Terms.

10. Modifications to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. It is your responsibility to review these Terms periodically.

11. Termination

We may suspend or terminate your access to the Site at any time for any reason, including violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us:

  • Email: info@shilpa.co.in
  • Phone: +91 9849723287